How To Improve Your Patient Retention Percentage

How To Improve Your Patient Retention Percentage

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If you adequately market your dental practice, you should have no problem finding new patients. You need to realize that the patients using your practice can jump ship at any time and seek out the help of another dentist in the area. Improving patient retention can help you make your dental practice more lucrative. 

However, accomplishing your goal of higher patient retention percentages will take a lot of time and effort. Getting your entire team on board is vital when trying to keep your patients happy. Are you serious about improving your patient retention numbers? If so, check out the great tips in this article. 

Make Scheduling Dental Appointments Easy

Around 53% of American adults visit their dentists once every six months. Routine cleanings and other preventative care are an essential part of maintaining a healthy smile. If you want to keep your patients happy, then you need to focus on making the scheduling of new appointments easy. One of the best ways to accomplish this goal is by building and maintaining a website where appointments can be scheduled. 

Making this online scheduling system work will require lots of organization and the help of your employees. Allowing these online appointments to slip through the cracks can result in a patient getting angry. This is why you need to develop an email address specifically for these online appointments. You also need to check this email daily to ensure your employees haven’t missed any of the appointments that were booked online. The longer you have this online appointment scheduling system in place, the easier it will be to manage it. 

Reduce the Number of Billing Errors

A surefire way to make a patient mad is by sending them a bill for services they didn’t receive. If you are constantly getting calls from patients about billing errors, you need to figure out how to solve this problem in a hurry. Most people will only let these problems happen a few times before seeking out the services of a new dental clinic. If you are having a hard time handling patient billing without making mistakes, it is time to let professionals handle this process. 

The professionals at Dynamic Dental Solutions will have no problem taking over your patient billing. With our help, you can submit accurate bills and get paid in a timely manner. 

Patient Reminders Are Beneficial

No-show appointments can impact your dental practice in a negative way. Instead of sitting idly by while patients forget about their appointments, you need to take action. Sending out reminders for these appointments is a great way to solve this problem. These reminders can be delivered via text, email or phone calls. By taking the time to remind patients about their upcoming appointments, you can make a good impression on them and keep them loyal to your practice. 

If you are tired of dental billing errors getting in the way of progress, it is time to solve these issues once and for all. With our help, you can make dental billing errors a thing of the past. 

This Post Has 2 Comments

  1. Nolan Wach

    Hi, this is a great blog and I always enjoy the information posted here! Thanks againl

  2. Zack Skrzypinski

    Hi, this is a great blog and I always enjoy the information posted here! Thanks againl

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