A busy dental office can quickly become disorganized if things are not carefully managed. It’s easy for papers to pile up, calls to go unreturned, or messages to go unanswered. Outsourcing your billing can take remove a large amount of the stress from your staff, pushing specialized tasks out to individuals that are well trained to handle them. This helps streamline your entire system, reducing the chaos that you may be experiencing as your office grows. Outsourcing your dental billing can help your practice in the following ways:
Reduce Paper Clutter in Your Office
When you outsource your practice’s billing to DDS Dental Billing, you’ll be able to dramatically reduce the number of paper files you currently maintain in your office. A skilled billing service will handle the communications with insurance providers and customers for you, keeping all necessary information on file. This helps eliminate the need to maintain an on-site billing office, as you can redirect customer inquiries to us. An offsite dental office helps handle all of the billing, insurance claims, follow-ups, and collections so that you can focus on what’s most important to you – practicing dentistry.
Remove the Need to Retrain Staff
If you maintain an on-site billing office with specially trained staff, you’ll eventually have to deal with the hassle of training their replacement. Employees eventually resign or retire, and you’ll need to spend the time and energy to train another individual for the job. However, if you opt to work with a dental billing office, if someone leaves, there’s another staff member waiting to step in for them. This eliminates the issues that can arise in a small practice due to staff turnover.
Limit Calls to Your Practice
Your phone ringing through the day can be distracting to you and annoying to your receptionist. However, you can limit the volume of calls your practice needs to handle by routing calls about billing and financial matters through to an off-site billing agency. A billing company can handle questions about outstanding invoices, insurance claims, and calls to and from insurance companies, as well. This will allow your reception staff to focus on appointment setting, answering questions, and other general information. If your practice is experiencing growing pains, outsourcing your dental billing is an easy way to begin to lower the stress that your staff is experiencing. DDS Dental Billing can assist you by helping you determine which tasks you most need help with, then setting up offsite solutions to manage your billing. We can handle your billing, insurance processing, set up systems for reminders and collections notices, and more. Contact us today to learn how we can assist your dental practice.
